1. Who can apply at the Visa Centre?
You can submit the application yourself or authorize a third party to do so.

(1) The Visa Centre accepts visa applications from Singaporean citizens or citizens of other countries staying in Singapore with appropriate legal status. However, we cannot accept the application if you are not physically in Singapore when your application is being submitted.

If you are not currently in the country in which this centre is located, please apply from where you normally reside, or apply after you return to the country. Application acceptance is ONLY available to people lawfully residing in the country in which this Visa Centre is located.

(2)The Chinese Embassy and Consulates-General have their own jurisdictional areas formally known as consular districts. Only those who reside within a particular consular district of the Chinese Embassy in Singapore can apply through this Visa Centre. Please click here to check the service areas of this Visa Centre.

2. How far in advance should I submit my application?
You should make your application well in advance of the planned travel date. You are advised to apply ONE or TWO months in advance but no earlier than THREE months.

Visa processing time varies with location. Please click here for the processing time of this Visa Centre. However, you should be aware that actual processing time may be longer than that posted on the web site in certain circumstances. If there is such a delay, you will be notified by the Visa Centre staff.

3. Is an appointment required to submit the application?
After cancellation of online appointment, there might be more applicants on-site during peak hours. Applicants are recommended to arrange the time reasonably and avoid peak hours which normally fall on Mondays, Tuesdays and around public holidays. Based on experience, the submission peak hours are between 11:00 a.m. and 1:00 p.m., so please try to avoid this period if possible. 

Please click here for the location of the Visa Centre and office working hours.

4. What should I do after arriving at the Visa Centre?
 Upon arrival, you will:

• Obtain a queue number for submitting your application; please wait for your number to be called
• Submit your application at the counter designated for handling the particular queue number
• Receive a pick-up form, which is a receipt showing the information of your application and expected date for collection
• Please CHECK all the particulars on the pick-up form; should you have any questions about the information printed on it, please contact the staff immediately. Always carefully retain the pick-up form as it must be shown when collecting your passport

5. Can I track the status of my application?
The Chinese Visa Application Service Centre provides a 24-hour online facility to track the status of your application. Sign in your account,click”My Account”->”Visa”->”Track your application” to Check your current visa status.

6. Do I pay when submitting my application?
You should pay on the day of submitting your application. For more details please refer to the next step.

7. Can I cancel my application after submitting it?
The application process involves sophisticated procedures so that it is not possible for the Visa Centre to pull a single application out of the ongoing process involving many other applications. Therefore you cannot cancel your application and withdraw it once you have submitted it. You are still required to pay the visa fee and service fee accordingly.